Frequently Asked Party Questions

Here are some frequently asked questions and answers to help you as you plan your birthday party at WOW!

Can I bring in outside food and drink?

Yes – you are welcome to bring in your own food and drink. However, we ask that you do not bring purple or dark red juice as it stains the floors and tables. Alcohol and catering services are not permitted in the Museum.

Can siblings of party guests play during the party?

Yes – siblings of guests are welcome to play in the Museum during the party. Adult supervision by a parent or guardian is required. Standard admission rates apply to siblings of guests.

What age range are children considered guests and included in the party fee?

The Museum charges admission for children ages 1-11 years old. If your guests fall into this age range, they will be included in the party fee. Children under 1 year are always free.

What if my guests arrive early?

Guests who arrive early need to check-in at the Museum’s Front Desk. The name of the guest will be added to the party check-in form.

Can adult guests come to the party even if they are not accompanied by children?

Yes – adults without children are welcome to attend your party. However, all adults need to check-in with Museum Staff.

Can I arrive early to set up the party room?

No – early admittance is not permitted as Museum Staff are cleaning and prepping the party rooms.

Can I decorate the party room?

You are welcome to bring in decorative paperware, table cloths and table decorations. However, decorations attached to the walls are not permitted. If you would like to bring in your table cloths and paperware, please drop these off at the Museum by the Friday prior to your party. The party package includes table set up by Museum Staff.

If any of my guests are Museum Members, do I have to pay for them?

Yes – all guests need to be included on the guest list including Museum Members. Attending parties at the Museum is not included in membership privileges as there are different costs associated with parties.

Do I need to clean up the room at the end of the party?

No – Museum Staff will take care of clean up for you!

What if I need to cancel the party?

You are welcome to reschedule to another available day and time. The party deposit is non-refundable, however, the deposit can be transferred to a rescheduled date. If do you not wish to reschedule your party, WOW! will issue a credit voucher in the amount of the deposit for future services.

Do you have a fridge/freezer/microwave that I can use during my party?

We can store items like juice boxes and ice cream in our fridge and freezer. However, we do not have a public microwave available.

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